Amazon Prime Video — Citadel

A three-day code-cracking hunt for Prime Video’s Citadel.

  • Campaign microsites
  • Virtual queue
  • Mobile-first
  • Hosting & security
  • Tracking & analytics
The Citadel: Crack the Codes microsites on laptop, tablet and phone
Campaign
3 days
Passwords leaked
0
Winner
1
Client
Amazon Prime Video, with Culture Group
Services
Campaign creative, web design and development, hosting, tracking and analytics

To launch Citadel in the Philippines, Prime Video turned the series into a three-day code-cracking hunt across a chain of microsites. We built the hunt — and made sure it stayed up, and stayed secret, until one player cracked it.

The challenge

Turn a series launch into a nationwide hunt.

Prime Video and Culture Group wanted more than a trailer: a puzzle people would chase from site to site, with a prize for the one player who cracked it.

It had to work flawlessly on every device — mostly phones — hold up when the whole audience arrived at once, and keep the final password secret until the right moment.

The experience

Clues, Easter eggs and a final password.

Players moved from one microsite to the next, finding hidden Easter eggs and clues along the way. Each episode posed a question, with results for the fastest twenty and everyone else — and the final password could only be found by watching the show’s first two episodes.

Prime Video — Citadel — Landing
Landing
Prime Video — Citadel — Landing
Landing
Prime Video — Citadel — Virtual queue
Virtual queue
Prime Video — Citadel — Virtual queue
Virtual queue
Prime Video — Citadel — Episode 1 — question
Episode 1 — question
Prime Video — Citadel — Virtual queue — briefing
Virtual queue — briefing
Prime Video — Citadel — Episode 1 — question
Episode 1 — question
Prime Video — Citadel — Episode 1 — the fastest 20
Episode 1 — the fastest 20
Prime Video — Citadel — Episode 1 — the fastest 20
Episode 1 — the fastest 20
Prime Video — Citadel — Episode 1 — everyone else
Episode 1 — everyone else
The platform

Built for a launch-day rush.

A virtual queue held players at the door whenever traffic peaked, so nobody hit an error page mid-hunt — the same surge handling a ticket or booking launch needs.

We designed, built and hosted the whole campaign, with tracking and analytics throughout. Not a single password leaked.

The partnership

Agency partners, campaign speed.

Culture Group in Singapore brought us in to build it, and we delivered several sites in a few weeks — then hosted and monitored them through all three days of the hunt.

I just want to thank you for the great partnership and work on Citadel.
Ross HendersonManaging Partner · Culture Group
FAQs

About our work

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All FAQs
Do you support platforms after launch?

Yes — most of our clients stay with us long-term. We operate, monitor and keep improving what we build, with ongoing UX, conversion and feature work.

How long does a typical project take?

A focused website or app release is often three to six months. Larger multi-brand platforms are delivered in phases, with the first release live well before everything is finished.

Can you work with our existing platform?

Often, yes. We can extend, integrate with or progressively replace what you have — we don’t insist on starting from scratch.

Can we speak to your clients?

Yes. Once we understand what you’re working on, we’re happy to introduce you to a relevant client.

Launching something everyone shows up for at once?

Campaign sites, drops and launches that stay up under a rush — tell us what’s coming.

Talk to us